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Playmates Toys

Playmates Toys Reviews

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What is your customer experience with Playmates Toys?

Playmates Toys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.5 star rating for Playmates Toys based on 4 reviews; consumers are mostly dissatisfied, 100% unfavorable distribution, frequent requests for refund and complaints about high price level and customer service.

Key Takeaways for Future Customers

  • Playmates Toys reviews cite broken items and missing parts.
  • Expect customer service delays and email nonresponse.
  • Many buyers request refunds after defective toys.

Negative Feedback / Risk Areas

  • Customer complaints about poor customer service and unresponsive support.
  • Frequent refund requests and reports of wrong or broken pieces.
  • Perceived high price level versus product quality.

Positive Feedback

Limited positive remarks; no consistent praise appears in reviews.

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Media from reviews

Playmates Toys - Because I want my money back cause this stupid bear doesn’t work is your...
Playmates Toys - Cricket is not working
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Show reviews that mention
action figures missing parts peicee gift item policy store toy price box
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Matthew L Ehx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Missing parts

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Tried to sell me something else: a medical alert system. Not the place to go for missing parts. This must be a sort of scam.

Loss:
$10

Preferred solution: The missing screws.

User's recommendation: Do not call!!!

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Debra G Cts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I want my money back cause this stupid bear doesn’t work is your Internet down?

Playmates Toys - Because I want my money back cause this stupid bear doesn’t work is your...

Because I bought this bear that does not work and it should support 5G network if it doesnt then its *** and I want to send it back. It was close to $100.

Loss:
$100

Preferred solution: Full refund

User's recommendation: Do not go to this website or buy this bear really disappointing

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John N Mze
map-marker Glenolden, Pennsylvania

I need Beach *** Mikey And Donnie As Spock Action Figures

I am calling about to buy two items, action figures from the new Teenage Mutant Ninja Turtles: Mutant Mayhem!

Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: I need from the movie Beach *** Mikey And Donnie As Spock Action Figures

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Resolved
Alanni Qkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wrong piece in toy box

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AI Highlights
  • - I haven't heard back about the purchased item; price is wrong.
  • - It was a birthday gift; the return window is 90 days; please send the missing piece.
Updated by user Feb 23, 2025

Company fixed the issue and I have been provided with apology. The item purchased had two of the same pieces, so could not put toy together.

I emailed, they responded to all emails and I just received the replacement part couple days ago. So about a 2week turn around.I thought maybe they would have offered a giftcard or something, but at least we got the part.

Original review Feb 06, 2025

I have not heard from or talked to anyone about a item purchased that upon putting together we have a wrong price, can't finish it. Was a birthday gift, I can't return after 90 store policy. I am just asking for the peicee I need to be sent please.

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Tierra L Twd
map-marker Thunder Bay, Ontario

Cricket is not working

Playmates Toys - Cricket is not working

My mo got it for me out of the Attic and I got batteries and tape and it is not working and I dont know why and this so sad.

Loss:
$100

Preferred solution: Deliver product or service ordered

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Antonios P Hig

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Perry, Ontario

I have send you multiple emails about this

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AI Highlights
  • - Product arrived broken and was a birthday gift.
  • - It cost 75 dollars; no phone number or email replies; replacement requested.
Contains 1 confidential file for company representatives

I have purchased a ninja turtle van and its broken upon opening. My sons birthday gift

I would like a new one it was 75 bucks for something honestly could get at the dollar store.

Very bad customer service no phone number not responding to emails.

Some type of customer service would be great my kid is heart broken. Thanks

Loss:
$75
Pros:
  • Very cheap and extremely expensive

Preferred solution: Full refund

User's recommendation: Do not buy playmate toys

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Antonios P Hig

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Perry, Ontario

Action figure

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AI Highlights
  • - The Ninja Turtles van is not working, affecting the birthday.
  • - They request a refund; customer service was poor and the phone was not answered.
Contains 1 confidential file for company representatives

I have bought the ninja turtles van for my kids birthday and is not working I would like a refund becaue you guys are not picking up the phone very poor customer service my kids birthday was ruined beacsue his favourite toy is broken I have send you everything you need.

Loss:
$75
Pros:
  • Garbage
Cons:
  • Garbage

Preferred solution: Full refund

User's recommendation: Do not buy and customers service 0

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